First Visit
Protect Your Oral Health With Regular Visits To Your Dentist, Supplemented By The Specialty Services Provided At DOCS.
What to Expect at Your First Visit
Attending a dental specialist’s office for the first time can be intimidating, especially if the patient is unsure what the appointment will involve. At DOCS, we strive to ensure that all patients feel comfortable asking questions and are cared for at every step. Below, we’ve outlined a basic step-by-step walkthrough of what to expect during the first appointment at DOCS.
Learn more about our treatment plan process
Getting Checked In
For a patient’s first visit, they are greeted by one of our administrative staff and asked to sit in our waiting area. The clinical assistant will get them and take any X-rays needed for the assessment. After, the patient is brought into the operatory.
arrow linkConsultation and Review
The assistant will start the consultation by reviewing the patient’s medical history and confirming why they were referred to our office. Then, the assistant will review the explanation of the treatment they were sent here for. Once that is completed, the assistant will go to the doctor to join the appointment.
arrow linkConversation About Next Steps with The Doctor
The doctor will perform an intra-oral exam, review the x-rays, confirm that treatment is required, review the treatment plan with the patient, and answer any questions they may have. This part of the appointment is important for the patient to get as much information about the treatment plan as possible to feel more at ease.
arrow linkBooking The Next Appointment
The patient is then brought to the receptionist and given an estimate for the proposed treatment. The estimate is then submitted to their insurance company, and, depending on the treatment plan, the patient can schedule the next appointment(s).
arrow linkPersonal Medical History Form
Please complete and submit this form prior to your first appointment with us.
See All FormsInformed Consent Forms
To be signed at the time of treatment in our office. Please review ahead of time. If you have any questions or concerns we will be happy to discuss them with you at the time of your appointment.
See All FormsCheck out our space!
We focus on prevention to ensure that you keep your smile healthy and beautiful throughout your lifetime but when you need restoration, we have the expertise you need.
Here what our patients have to say!
We focus on prevention to ensure that you keep your smile healthy and beautiful throughout your lifetime but when you need restoration, we have the expertise you need.
I had an excellent experience with Dr Hamburg. He was incredibly caring, considerate, and reassuring throughout the entire procedure. Ottawa is very fortunate to have a specialist like him.
— Denny Fok
I went in for a scan, turned out I was over an hour early. They saw me within 5 minuets or so, and the whole deal only took maybe 15 minuets. Very professional and polite.
— Erich Goodwin
I had gum grafting done with Dr. Fung and it went very smoothly! I was given a clear explanation on what was being done and they answered all the questions that I had.
— Jess
I’ve been a regular since 2010. I’ve been seen by an skilful and empathetic periodontist. Her pain control during surgical procedures is second to none.
— Eric Robineau
I really enjoy visiting Dentistry on Catherine Street. Dr. Mackay and her staff make me feel like I’m visiting a friend-one who truly has my best interests at heart.
— Katherine Russell
